It’s a bummer when things don’t work
Been having problems with our online shop. A lovely patient lady with an umlaut in her name was trying to order lots of Indigo Essences. Seems our online shop doesn’t read language with odd characters.
Our wonderful web person Russell did what he could and then realised that there was a snag at the payment processing end. He got onto the company and they didn’t want to know……yay for customer service.
So for the moment, we’d better put a big sign on the site - sorry our website only reads English. If you’re ordering from Germany or Sweden or Iceland or anywhere else with different looking letters you’re out of luck…….until we change our payment processing company and that’ll be speedy quick.
Tags: indigo essences